Contact us
We would love to hear from you
Whether you have a question about an order, need help choosing an essence or want to know more about our courses, send us a message and a real person from our Devonport team will reply.
- Phone
- (+64) 9 445 8383
- Post
- PO Box 32003, Devonport, Auckland 0744, New Zealand
For an order question, please include your order number so we can find it quickly.
Send us a message
Tell us a little about what you need and we will get back to you by email.
Before you write
Quick answers
Many questions have an answer waiting. If yours is not here, the form above comes straight to us.
Where is my order?
Log in to your account to see your order and its tracking link. Your shipping confirmation email has the tracking link too.
Using a discount code
Enter your code at checkout, in the discount code or gift card box, before you pay.
Shipping and delivery
We send within New Zealand and around the world. See delivery options, times and costs.
Returns and refunds
How returns work, and what to do if something arrives damaged or missing.
Which essence is right for me?
Book a free 15 minute call with a practitioner, or search The Repertory by how you are feeling.
Other ways to connect
Not sure where to start?
Free, 15 minutes
Book a free intro callTalk it through with a qualified practitioner and leave with one or two essences to try.Book a call
Near you or online
Find a practitionerRegistered First Light practitioners in New Zealand and overseas, many consulting online.Find a practitioner
Trade and practitioners
WholesaleStock First Light in your clinic or store. Apply for a trade account.Apply for wholesale